Advanced know-how in version migration of HP Service Manager
Advanced know-how of latest HP Service Manager version
Very good experience of advanced workflow Design, Develop & implementation in HP Service Manager
Advanced skills in Service Manager base system engineering
Experience working with databases such as Oracle and MS SQL
Knowledge & Experience in HPSM customizations such as form customizations, format controls and scripting such as RAD and Java-scripts.
Sound knowledge and experience in Integration with connect IT, SC auto and ETC via web service using Event IN/OUT
Advanced know-how in Service Manager web Services
Advanced knowledge on HP uCMDB and Asset Manager
Advanced knowledge of PL/SQL & server Cluster and Advanced knowledge Windows Servers & cluster
Min. 3 years of experience in HP SM Development & Customization and preferably certified in HPSM
Provide ongoing L2 / L3 Support to HPSM modules and UCMDB
Good Knowledge on ITIL V3: Service Level, Incident , Problem & Change Management.