Company profile -
Mobile apps company providing local services across the country. Their goal is to start organizing the unorganized market in India for different verticals ranging from home services, appliance installation and repairs, beauty and fitness at home.
Products: Mobile apps based services company
Funding: They have raised Series of funding from Matrix Partners
What you will do:
Assist the category manager in setting up the supply side of Housejoys beauty services
Frame the service provider on-boarding process: design the selection process and set up assessment parameters
Fix the quality standards for the service providers skill set and other service delivery standards
Interact with service providers and develop a training/up-gradation plan by understanding the training needs
Evaluate service execution and set conduct and quality parameters to be emulated across the category
Assist the category manager in preparing operations reports and putting in mechanisms to improve the process flow of service delivery
We offer the best as per industry standards. Increments will be commensurate to your performance.
Prior experience in handling operations: preferably in salon management/beautician training etc.
Critical thinking and ability to work with uncertainty.
Thrive in an entrepreneurial, fast moving environment
Ability to handle various teams of service providers to ensure service quality standards are being met.