To set up & drive process Impr. across the Oprs.
Manage transactional Quality team of large business span of Min. 200+. Update Client & Mgt. on process qlty & Imp. plans.
Managing a Team of Quality Evaluators & TLs for aligned Processes.
Grd. in any discipline with Min. 15+yrs in a Service Industry & associated with the Quality Department & handling Span of Min. 200 Quality team people.
Needs to have good working knowledge of Service & Transaction Qlty systems, tools & technologies.