To support Dealer / Distributors in providing after sales service to assigned territory and improve profitability through spares business.
Key Thrust Areas / Job Responsibilities
Responsible for providing after sales service to Distributors and complaint redressal.
Responsible for after sales network Expansion and infrastructure development.
Effective communication of product feedback from Distributor to HO.
Responsible for Spare Parts Management
Support Distributors in Service Promotion activities.
Responsible for manpower development through technical training on products.
Workshop Management /Revenue