DGM - Back Office Operations

Mastermind Network
  • Mumbai, Pune
  • Confidential
  • 10-16 years
  • 05 May 2015

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Ensures Service Level Agreements (SLAs) for the process are met as agreed upon with the client.
Ensures process compliance with all business rules and regulatory directives, and adherence to all operational processes and procedures .
Excellent English written & verbal communication skills, excellent interpersonal skills and team player.
Experience in International operations -
Back office and voice
Team / People Management

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About Organisation

Mastermind Network