Delivery Manager- Consulting and Transition

  • Gurgaon
  • Confidential
  • 15-18 years
  • 25 Feb 2015

  • Consulting, Business Analytics

  • Management Consulting
Job Description

Job Purpose:
The incumbent will be playing a key role in leading the Consulting and Transition function for the Practice, handling the Bid Management for RFPs, Creating Client-Specific solutions and Managing End to end Transition for the Projects.

Key responsibilities:
* Serve as the leader in facilitating responses from the Pre-Sales team and assist in stitching the overall solution to the customer.

* Create knowledge transition guidelines for smooth transition to service delivery / operations team

* Lead communication with customers to ensure seamless multi stakeholder governance & engagement throughout the project/s lifecycle. |

* Partner with project teams within Practice to create accurate, persuasive, and cogent responsive documents.

* Drive continuous process improvement measures to optimize process efficiency

* Develop and implement effective internal and external metrics and scorecards & periodic process reports, analytics, and benchmarks to maximize process efficiency

* Prepare proposal, insights and case studies for new business-wins and knowledge management

Past Experience/Skills Required (Mandatory)
* Preferably MBA from premium Business School

* 15+ years of experience in Consulting and Transition and Pre-Sales function in a global setup.

* Must have experience of working in the Learning / Training domain.

* Must have experience of working in International markets.

* Excellent Presentation, Program Management and Written & Oral communication skills.

* Ability to facilitate workshops and program manage transitions.

* Strong Solution and Concept selling skills.

* Experience in handling transition of projects requiring smooth & seamless reengineering of Business Processes.

* Experience in working with L&D functions (global) on customer and supplier side

* Exposure to functions like Process Consulting, Solution Design, Business Process Reengineering, Transition, Project Management, Service Delivery.

* Exposure to 70:20:10 learning strategies.

* Familiarity with at least two domains --Oil and Gas, Banking, Insurance, Technology, Pharma or Retail.

* An ability to represent the company at the highest level to clients and agencies.

* Confident negotiator and ability to close the right type of business at the highest levels.

* Ability to take decisions and not being risk averse.

* Capable of hands on problem-solving, with ability to generate ideas and solutions.

* Ability to use own initiative and pay close attention to detail.

* Ability to cope with competing demands and to prioritize tasks.

* Excellent organizational and time management skills.

* Experience in leading Change Management is a key positive.

* A positive attitude to dealing with people.

* Regularly communicates development and performance issues with seniors without being asked.

* Role will involve extensive travelling globally.

Job Posted By

About Organisation