Deep Technical skills in Windows server technologies, Cluster services /NLB, Networking.
Strong troubleshooting skills
Strong communication skills - written and verbal
Highly experienced (preferably certified) in ITIL Customer service skills
Highly motivated and energetic Organizational skills
Ability to multi-task
Strong administrative and prioritizing capabilities
Ability to work both independently and in a team environment
Must be a detail oriented, self-starting, team player that can successfully manage, prioritize and effectively communicate the status of multiple tasks.
Ability to effectively interface with internal technical groups and internal customers.
Large enterprise experience with the following: OS 2K3/2K8 Clustering, NLB and performance AD WINS/DHCP/DNS IPSEC RAS/VPN ISA/Proxy Storage & Hyper-V"