Installation and Upgrade Jira.
Strong knowledge of Jira workflows.
Strong knowledge of Jira project management.
UNIX experience required since JIRA instance runs on UNIX server.
Knowledge of Apache Tomcat and Configuration as Jira runs on Tomcat.
Jira user and group management.
Should have created and configured custom fields in Jira.
Troubleshoot any JIRA issues for users.
Knowledge of LDAP / Active Directory authentication.
Knowledge of SQL required.
Duties include maintaining backups, upgrading versions when required.
Good Understanding of incident and change management process.
Prioritize work and manage time, and to learn quickly in a complex environment are also required.
Strong communication skills.
Knowledge of user and project management in Clarity and Dimension CM is required.