We are dealing with US, UK, and
Australian based process. We have 30 business outsourcing centers in
Chennai. Apart from which we now have 4 branches of Zealous Services in
Chennai. We are about to open two more branches in Chennai for which we
require about 400 Customer Service Executives to work in our concern.
> Interact with customers by phone concerning various care issues.
> Provide hands on support of customer care initiatives.
> Solicit cross-selling and up-selling opportunities within the customer
> Tracking and reporting of relevant customer care performance metrics.
> Capturing and applying customer feedback.
> Fresher (preferably)
> Good communication & listening skill
> Flexible to work in Night Shift
> Graduation is must (More than 2 arrear is not acceptable)
> Commitment towards work
> Salary (As per industry norms)
> Performance appraisal twice in a year
> Dinner (For all employees even at time of training)
No: 17/7, A Block, 1st floor, Shafika building, Kodambakkam high road,
Landmark: Near palm grove hotel, Nungambakkam.
10.00 AM to 5 PM (Monday - Saturday)