Roles & Responsibilities
Ensure proper reporting and communication management mechanism for success of the engagement.
Identify and implement best practices and process improvement opportunities
Resolve any escalated issues
Identification of opportunities for savings
Ensure that SLAs are met
Quality management activities
Manage the requisition to pay process and provide guidance on issues to Buyers & Agents
Conduct spot buys
Handling escalated vendor issues and resolving any conflicts
Handle sourcing for indirect spend-need identification, RFx management, strategy creation, negotiation and final decision on contract award up to a defined threshold
Desired Skills and Experience
Minimum 8 Years of total work-experience with 4 Years of experience into BPO.
Core experience of Strategic Sourcing is required.
Experience in handling direct Procurement processes
Experience in indirect Category Sourcing.
Currently should be working with third party client.
Understands Supply Chain nuances
Independent client management skills
Hands on experience on e-sourcing tools, experience on Ariba platform would be preferred and required on similar tools
Experience in working in SAP environment
Should have good verbal and written communication skills in order to write research reports
Must be open for 24*7 shifts.