As a member of Information Technology Conferencing Team, you will be responsible for running the day to day operations and maintenance of Adobe's conferencing environment across the Asia Pacific region. This includes supporting audio, video meetings across Adobe offices and improving the productivity of the company's employees through advanced multimedia technologies
You should possess excellent verbal and written communication skills as you will be responsible to managing international conferences
You will interface with the users and provide required support for running conference calls.
You should be able to manage and control Point to Point and Multipoint conference calls through MCUs/Bridges
You should be able to install, configure and test conferencing equipment (Across APAC region)
You will also be responsible for maintaining the high end conferencing equipment while working closely with vendors and facilities to achieve uptime. (Across APAC)
As a Video Conferencing Engineer, you will be responsible for supporting, maintaining and operating the company's video conferencing systems and services in support of.
Specifically, the Video Conferencing Engineer will be knowledgeable of scheduling procedures, as this person will serve as a technical consultant for issues related to video conferencing and other multimedia systems
You should possess excellent trouble shooting and problem management skills
Hand on experience with Polycom endpoints, MCUs and Crestron processor
Enterprise conferencing support experience