Call Centre Head

Chasseurr Services
  • Delhi
  • Confidential
  • 12-15 years
  • 10 Apr 2015

  • Operations

  • Internet/ ECommerce, BPO/ ITES/ Call Centers
Job Description

Call Center Head will require to build a team together, define processes, systems and lay down the basic structure for the daily running and management of the call center .

There will be three types of calls / emails / chats on website

# Only Premier B Schools.

# 12+ years of experience is required, minimum of 4 yrs in senior operations /management role in BPO/KPO.

#Introduce & supervise the use of best practice process methodologies to improve results.

Competencies/Skill sets for this job

Process Methodologies Operations Bpo

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About Organisation

Chasseurr Services