You'll be managing relationships with the clients of Company, which means you need to be a focused, proactive self-starter, and able to multitask in a fast-paced environment. Additionally, you're an advisor and consultant, as well as a client advocate within Company. You'll use your analytical skills to grow existing business, and support your team with research, market analysis and other collateral. Above all, you'll be responsible for hitting your revenue targets.
A combination of strong business and domain knowledge.
Strong Client Interaction skills
Project management using a consultative approach
Ensuring clients satisfaction is at the highest at any given point in time
Collaborates with Delivery management (Leadership to resolve escalations for his portfolio )
Suggests the high level messages that resonate
Liaisoning between operations and clients
Ensuring all contract commitments are being met
Reporting on status every week to leadership
Creating new business leads and driving closure to sale. Farming / mining new business from existing business units as well as identifying potential new areas.
Take responsibility for the up-selling and management of your direct clients
Excellent organizational, analytical and influencing skills
Excellent written and communication skills
Ability to deliver results under pressure .
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